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There are many organisations that are well placed to offer you specific help and advice for your particular situation.
Many of the contacts listed below are head offices, which should be able to give you the address of a local office.
You can also usually check the organisations website for details.
Accountant In Bankruptcy
(Scottish insolvency service)
Tel: 0845 762 6171
www.aib.gov.uk
adviceUK
Tel: 020 7407 4070
www.adviceuk.org.uk
Business Gateway
(Business support in Scotland)
Tel: 0845 609 6611
www.bgateway.com
Carer’s Allowance Unit
Tel: 0125 385 6123
Child Support Agency Enquiry Line
Tel: 0845 906 0708
www.csa.gov.uk
ChildLine
Tel: 0800 1111
www.childline.org.uk
Citizens Advice Scotland
Tel: 0131 667 0156
www.cas.org.uk
www.adviceguide.org.uk
Communities Scotland
(For a list of housing associations)
Tel: 0131 313 0044
www.communitiesscotland.gov.uk
Companies House
Tel: 0870 333 3636
www.companieshouse.gov.uk
Consumer Direct
(For help with consumer problems)
Tel: 0845 404 0506
www.consumerdirect.gov.uk
Council of Mortgage Lenders
Tel: 020 7437 0075
Fact sheet line 020 7440 2255
www.cml.org.uk
Cruse
(Advice and support for bereaved families)
Tel: 0870 167 1677
www.crusebereavementcare.org.uk
Debt Arrangement Scheme
(Information about the new Debt Management Scheme)
Tel: 0845 612 6470
www.moneyscotland.gov.uk
Department for Business Innovation and Skills
(leading better regulation and promoting growth and creation of business)
Tel: 020 7215 5000
www.berr.gov.uk
DIAL UK
(Helpline offering advice for people with disabilities)
Tel: 01302 310 123
www.dialuk.org.uk
Disability Benefits Enquiry Line
Tel: 0800 88 22 00
www.dwp.gov.uk
Disability Living Allowance & Attendance Allowance Helpline
Tel: 0845 712 3456
Disability Rights Commission
Tel: 0845 7622 633
www.drc-gb.org
Drinkline
Tel: 0800 917 8282
Energywatch
(For fuel complaints and to compare fuel prices)
Tel: 0845 906 0708
www.energywatch.org.uk
Federation of Small Businesses
Tel: 01253 336 000
www.fsb.org.uk
Financial Services Authority (FSA)
(Advice on endowments/pensions etc)
Tel: 0845 606 1234
www.fsa.gov.uk
Financial Services Compensation Scheme
Tel: 020 7892 7300
www.fscs.org.uk
Financial Ombudsman Service
(For complaints about banks, building societies, insurance, investments, endowments and pensions)
Tel: 0845 080 1800
www.financial-ombudsman.org.uk
Gamblers Anonymous
Tel: 08700 50 88 80
www.gamblersanonymous.org.uk
Gamcare
(Advice on gambling issues)
Tel: 0845 600 0133
www.gamcare.org.uk
Gingerbread
(National network for one parent families)
Tel: 0800 018 4318
www.gingerbread.org.uk
Help the Aged
Tel: 0808 800 6565
www.helptheaged.org.uk
IFA Promotions Office
(For a list of independent financial advisers)
Tel: 0800 085 3250
www.unbiased.co.uk
Information Commissioner
(For data protection issues)
Tel: 01625 545 700
www.informationcommissioner.gov.uk
Law Society of Scotland
(On issues affecting small businesses)
Tel: 0131 226 7411
www.lawscot.org.uk
Local Government Ombudsman
Tel: 0845 602 1983
www.lgo.org.uk
Mind
(Information and support on mental health problems)
Tel: 0845 766 0163
www.mind.org.uk
Money Advice Scotland
Tel: 0141 572 0237
www.moneyadvicescotland.org.uk
National Aids Helpline
Tel: 0800 564 123
National Debtline
(Helpline for people with personal debt problems)
Tel: 0808 808 4000
www.nationaldebtline.co.uk
New Deal for Lone Parents
Tel: 0800 868 868
www.newdeal.gov.uk
Office of Communications (OFCOM)
Tel: 0845 456 3000
www.ofcom.gov.uk
Office of Fair Trading (OFT)
Tel: 0845 722 4499
www.oft.gov.uk
Office of Telecommunications Ombudsman Service (OTELO)
Tel: 0845 050 1614
www.otelo.org.uk
Parliamentary Ombudsman
(Investigates complaints about government departments. Ask your MP)
Tel: 0845 015 4033
www.ombudsman.org.uk
Pension Credit Claim Line
Tel: 0800 99 1234
www.thepensionservice.gov.uk
Relate
Tel: 0845 130 4016
www.relate.org.uk
Samaritans
Tel: 0845 790 9090
www.samaritans.org.uk
Saneline
(Support for people with mental illness)
Tel: 0845 767 8000
www.sane.org.uk
Scottish Enterprise
Tel: 0141 248 2700
www.scottish-enterprise.co.uk
Shelter Scotland
Tel: 0808 800 4444
www.shelter.org.uk
Tax Credits Helpline
Tel: 0845 300 3900
www.hmrc.gov.uk
Taxaid
Tel: 020 7803 4959
www.taxaid.org.uk
Telephone Helplines Association
(Provides information on helplines)
Tel: 0845 120 3767
Trading Standards
(To complain to your local trading standards online)
www.consumercomplaints.org.uk
TV Licensing
Tel: 0870 241 6468
www.tvlicensing.co.uk
Water Industry Commission for Scotland
Tel: 01786 430 200
www.watercommissioner.co.uk
| You will also find the following services listed in the phone book. Citizens Advice Bureaux: Offering impartial and confidential advice on issues such as debt, money problems and welfare benefits. Most bureaux have trained advice workers who can help with budgeting and negotiate withc reditors etc. www.adviceguide.org.uk and www.citizensadvice.org.uk Department for Work and Pensions/social security offices: Find your local office to claim most benefits if you are unemployed. Job Centre Plus: Find your local office to claim most benefits if you are unemployed. Law centres: Offer legal advice on housing benefits etc. Local council: Provides a range of services. Contact your council toclaim Housing Benefit and Council Tax Benefit or make a housingapplication. Trading Standards Departments (consumer protection departments): Part of your local council. Contact them to complain about harassment. |
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